Paul Ford gave online donations to 33 charities, and you won’t believe what happened next. Actually, you would — he found a number of opportunities to improve the user experience in online giving. The headlines remind us that artificial intelligence is coming, and we’re all at risk of losing our jobs to the machines. Consider these four factors …
Friday 5 — 12.23.2016
Do you have 49 other people you’d like to video chat with over the holidays? Facebook Messenger can help you out, with up to six people streamed simultaneously, and up to 50 in a carousel-style display. Remember the good old days when digital experience meant only an html webpage? Scott Brinker explains how digital proliferation — from …
Friday 5 — 12.9.2016
Is Snapchat’s somewhat impenetrable experience design a feature and not a bug? Josh Elman explains the difference between intuitive design and shareable design. The latter reflects the deeply social nature of how humans learn, and capitalizes on people’s desires to learn and to teach. Just when I finally mastered NYC’s Whole Foods color-coded checkout lines, Amazon Go opened in …
Friday 5 — 7.29.2016
Nieman Lab shares insights about the progress and user adoption of Stela, the New York Times’ in-house analytics platform. As publishers adjust to living in a world of distributed content and to using analytics data to drive decisions, there’s value in more than aggregating the data: make it approachable, simple and fun to use. Make your buttons look like buttons. Nick …
Friday 5 — 7.8.2016
A case for using paper rather than a purely digital approach underpins this article on how to get the most value out of wireframes. The goal is to focus your energy — and your stakeholders’ attention — on providing feedback that is high-level and conceptual rather than aesthetic and over-specific. This insider’s guide to Google docs at work …