ux Tag Archive

Frictionless in Seattle: Embracing the panopticon of Amazon Go

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On the final evening of its first week open to the public, the Amazon Go store still drew lines of eager customers. The lines were staffed by employees in orange parkas, who cheerfully engaged with shoppers and handed out high-quality, reusable bags. And the wait was short: no more than five minutes in the Seattle drizzle.

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Friday 5 — 4.28.2017

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An IDEO team combined human design talent and machine learning to create Font Map, a tool for designers to compare and find similar fonts. This started with Google’s ~750 typefaces, but can scale to many more. Explore for yourself. More and more of my searches start and end in the Google ecosystem, including those short snippets results in …

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Friday 5 — 4.21.2017

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No one needs the embarrassment of a notification popping up at the wrong time — or on the wrong device. Wired explains how to find out where you’re signed into iMessage, set up two-factor, and turn off messaging where needed. Bloomberg’s new Lens app provides a handy overlay of contextual information about people and companies. You …

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Friday 5 — 4.14.2017

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Facebook’s AI assistant, M, is now rolling out in Messenger with features like sticker, polls, and payment. While some are underwhelmed, others see this start with a limited number of functions as a step to broader AI capabilities. Poor usability affects everyone, but it disadvantages older adults in particular. This excerpt from a new book offers guidelines …

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Friday 5 — 4.7.2017

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YouTube TV has launched in select U.S. cities. Despite a relatively slim initial offering, the mobile-first sensibility and shared accounts seem designed to on-board millennials, and a way for the platform to build relationships with — and gather data on — its massive user base. In a world of specious and incomprehensible data visualization, this article pinpoints …

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Friday 5 — 3.3.2017

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Having lived through 1990s website with visit counting tickertapes and dancing babies, and then the 2000s with endless moving carousels, I’m skeptical of movement for movement’s sake. But Nick Babich explains three valid use cases for animation in mobile user interface design. If your email open rates are flagging, consider using emojis. New research finds that …

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Friday 5 — 2.17.2017

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To this erstwhile language geek, the application of technology beyond a language lab (look it up, kids) is intriguing. Mondly aims to marry language learning with virtual reality to advance immersion learning. In order to build a successful product, identify friction-killing tactics to engage and delight your users. These lessons from Amazon points to different kinds of friction, and …

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Friday 5 — 2.3.2017

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It’s hard to tease out what makes for a great use of color in interface design but like Potter Stewart, we know it when we see it. Explore these practical tips and tools for using color in UI design. Andrew Chen identifies the smart questions to ask to make sure you aren’t falling for the …

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Friday 5 — 1.27.2017

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It’s a mobile, social world, as this 2017 report by Hootsuite and We Are Social confirms. A few stats stood out: The shift of web traffic to mobile devices, the dominance of Facebook, and the hyper-penetration of mobile devices in some regions of the world. UX Matters tackles a question close to my heart: the difference …

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Friday 5 — 1.13.2017

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Even if you’re cooling on your virtuous New Year’s resolutions, keep the one about sending better email. Commit to designing and delivering content that will drive opens, clicks, and conversions. Is on-site search the red-headed stepchild of SEO? Claiming that 30% of visits include on-site search, this article makes the case for improved optimization, and outlines steps …

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