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Friday 5 — 5.27.2016

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Friday 5 is taking a break to go peer at people’s internet-enabled devices in 三门峡 and 西安 — neither of which I can pronounce, but Wikipedia can teach you. Back in time for Lionel Messi’s birthday, Friday, June 24. This UX reality check presents 14 hard truths about users. Most common mistakes I’ve seen (and committed) are ignoring the fact that users are in “doing...

Friday 5 — 5.20.2016

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  Bots won’t replace apps, better apps will. Read the entire post for insights on the limitations of the conversational user interface, including too many taps and lingering skeuomorphism in chat interaction design. 85% of Facebook video is watched without sound, which is why you’ll find savvy organizations posting videos like this, this, or this — all tell a compelling...

Friday 5 — 5.13.2016

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  Findings from Artefact’s recent design maturity survey indicate that your chief design officer is not your savior. Other tactics, like training cross-disciplinary teams in design thinking, may have more impact than a single, high-profile hire. There’s not a lot I love more than a good digital playbook, and NYC has just released theirs. The interface is a little dramatic for my...

Friday 5 — 4.15.2016

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We’ve all been hearing a lot about bots — but what are they? Facebook Messenger’s new release paves the way for more bot interaction, and Engadget has compiled a list of Facebook Messenger bots in the works. The lag time between interactions is odd — my early interactions showed early bots are rough, if not outright frustrating and useless. What does it mean to be a...

Friday 5 — 4.8.2016

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  Live video is becoming more popular from breaking news coverage to ordinary, slice-of-life broadcasts. Try this new Facebook Live map to see real-time videos now playing worldwide. Reddit has launched its first official apps for iOS and Android. Popular subreddit communities like /r/science already drive a fair amount of traffic to news and edu sites; reliable native mobile apps can only...

Friday 5 — 4.1.2016

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If the headlines you scroll through in your Facebook or Twitter feed seem remarkably similar, there’s a good reason for that. This Buzzsumo post on how to write viral headlines identifies the common elements that lead to successful reach. Low-res live video captured via mobile was all the rage last year with Meerkat and then Periscope, and recently Facebook Live videos seem to be everywhere...

Friday 5 — 3.11.2016

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When are people on Facebook, Reddit, or Gmail? This data dive by Medium’s head of Product Science discovered that the times of day when people read tend to follow consistent patterns each week.  Design thinking has been all the rage for a while. It’s one thing to understand the overall concept, and yet another to change an organizational culture. This McKinsey interview examines ways...

Friday 5 — 2.19.2016

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Can’t find the right words for your tweet? GIF search is rolling out to Twitter users for both tweets and direct messages. Giphy’s new $55M funding round seems to confirm that GIFs are taking over the world. In mid-April, Facebook will open up Instant Articles, a format that loads articles within the app more quickly than traditional links, to all publishers. Poynter notes the opportunity...

Friday 5 — 2.5.2016

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It’s been almost ten years since Watson beat Ken Jennings at Jeopardy, and in that decade artificial intelligence has continued to advance. This week for the first time a Google DeepMind program defeated a professional human player in Go. Interesting take on how this advance reflects an “artificial imagination” capability, and what this breakthrough implies for business...

Friday 5 — 1.22.2016

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Messaging is the next big platform, and Facebook gets it. With 800 million Messenger users, Facebook is looking at the rise of messaging globally, and doubling down with new features. Accelerated Mobile Pages (AMP) is Google’s solution to slow-loading web pages on mobile devices. AMP goes live in a few weeks, and this post explains how publishers are coming on board with complex ad and...

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