Paul Ford gave online donations to 33 charities, and you won’t believe what happened next. Actually, you would — he found a number of opportunities to improve the user experience in online giving. The headlines remind us that artificial intelligence is coming, and we’re all at risk of losing our jobs to the machines. Consider these four factors …
Friday 5 — 12.23.2016
Do you have 49 other people you’d like to video chat with over the holidays? Facebook Messenger can help you out, with up to six people streamed simultaneously, and up to 50 in a carousel-style display. Remember the good old days when digital experience meant only an html webpage? Scott Brinker explains how digital proliferation — from …
Friday 5 — 12.16.2016
Google released its 2016 year in search, with a pretty nifty user experience. Pokémon Go was the top term globally, but you can explore by type of search as well as other facets like geography and volume. Handy eye candy as the search engine comes under fire for some terrible fake news results. This week …
Friday 5 — 12.9.2016
Is Snapchat’s somewhat impenetrable experience design a feature and not a bug? Josh Elman explains the difference between intuitive design and shareable design. The latter reflects the deeply social nature of how humans learn, and capitalizes on people’s desires to learn and to teach. Just when I finally mastered NYC’s Whole Foods color-coded checkout lines, Amazon Go opened in …
Friday 5 — 12.2.2016
Thanks to the 200+ readers who filled in the survey. Great feedback on areas of digital to cover, and I am equally impressed that the most common write-in entry was for NYC food and drink recommendations — see below. Your experience of email is starting to look a lot like your experience of the web. Animation and …
Friday 5 — 11.18.2016
A Steam account and an HTC Vive headset will get you free access to Google Earth in virtual reality. Try out the experience on your laptop with locations like the Hoover Dam and Hong Kong Stadium at Google Earth VR. As someone who has stayed up far too late writing marketing copy for an app release, I’ll vouch for …
Friday 5 — 11.11.2016
Gmail just got way faster (and prettier) on your iPhone with their new app release. Download for features like the critical undo send, a better swiping experience, and spell-corrected search. A great push notification is three things: timely, personal, and actionable. Apps are competing for our attention, and push notifications are a means to a touchpoint …
Friday 5 — 11.4.2016
LinkedIn is putting user data to work with a new Salary tool, now included with Premium membership. LinkedIn Salary provides filters like industry, location, and title, as well additional compensation elements like signing bonus. If you’re convinced you’re underpaid, use this newfound information symmetry to make the case. Harvard Business School profs figured out why you dropped your iPhone 6 in the toilet the week …
Friday 5 — 10.28.2016
The microcopy in a user interface — the words that go on the buttons, appear in error messages, and guide you through wizards — is too often neglected or left for the developer to fill in. Nick Babich provides guidance on effective writing for your user interface. No more shopping for snake oil: the best search …
Friday 5 — 10.21.2016
The Harvard Business Review launched a Slack bot to deliver insights from more than 200 best-practice articles, neatly chunked into do’s and don’ts (an editorial feat I don’t envy.) The bot will send you daily articles, and serves up related case and article links. What are the ethics around creating ever more addictive new digital experiences? The Atlantic explores …