Last week I participated in a data and gov tech roundtable hosted by Nick Sinai at the Shorenstein Center at Harvard Kennedy School. Nick brought together an all-star panel with Lynn Overmann, Todd Park, Aneesh Chopra, and newly-named U.S. Chief Data Scientist D.J. Patil. Entrepreneurs, academics, and officials exchanged ideas on the challenges of collecting, structuring, and …
7 opportunities for digital in educational travel
There’s a lot going on at the intersection — some might even say collision — of mobile, social, digital revolution and the travel industry. Last week I presented at the Educational Travel Community summarizing current and emerging challenges, and offering seven digital opportunities to pursue. The New Digital Normal, and What It Means for Travel from …
In defense of screen time
“Screen time” ranks among the phrases, along with “trans fats” and “big box retailer,” that elicit mournful nods among the chattering classes. People regret the loss of unmediated presence: museums free from selfie sticks, dinners uninterrupted by stealthy smartphone checks and weekends free from the tyranny of email. And I get that, I do. But …
Noble or lazy gas: language and perspective
Last week I was speaking to a Chinese-speaking colleague when the concept of ‘noble gas‘ came up. Initially, translation was a problem, because it turns out the Chinese phrase is ‘lazy gas’ or 惰性气体. The difference made me wonder enough to go back and check where the English phrase came from. It was translated directly from the …
What Google knows to show you
Google has come a long way from the user experience of “ten blue links.” Today, Google pulls in a vast amount of the information it searches, has a keener understanding of what you are looking for — and serves it up to you directly. Google’s organization of the world’s data, called ‘The Knowledge Graph,’ affects about 25% of …
Quick takes on Southeast Asia digital
I began 2015 with a few weeks off the grid in Vietnam and Cambodia. The trip was all about learning and exploration — touring, reading, reflecting — and a break from the hyperconnected day-to-day. Nonetheless, I couldn’t help but pay attention to the rapid encroachment of technology, and compare digital behaviors to those back in …
Check your normative defaults
Your software has opinions — here’s how to spot them In July of this year, Facebook made a small design change that reflected a large shift in perspective. On both the desktop and the mobile app the globe icon in the blue bar became dynamic rather than static, reflecting your position on the planet. If you were …
How to lead a responsive web design
Web thought leaders and authors Karen McGrane and Ethan Marcotte now publish a popular responsive web design podcast. Each episode features an interview with the people who make responsive redesigns happen, and covers the various complexities from change management and organizational readiness to design optimization and monetizing mobile. You can see my interview here, which talks about the current content strategy shift toward mobile, and …
Future M and Inbound
Last week, well over 10,000 digital marketers and technologists arrived in Boston for MITX’s Future M, and Hubspot’s Inbound. For Future M, I was fortunate to participate in a fireside chat led by industry pro Sarah Fay on how to cultivate a digital team. Smart question from the audience: who are the three members I would bring …
Setting the Stage for Digital Engagement: A Five-Step Approach
Today, people don’t simply replicate offline activities online; rather, they create and engage in new mobile and social behaviors. This article was originally published in EDUCAUSE Review, a bi-monthly magazine on current developments and trends in information technology, how they may affect the university as an institution, and what these mean for higher education and society. …