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Happy birthday, cherished LinkedIn professional acquaintance!

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Whether you use LinkedIn on a laptop, the traditional mobile app or the new Connected app, you’ve no doubt encountered the LinkedIn birthday phenomenon. I don’t know how well LinkedIn thought this user experience through, but here’s how it plays out in practice. Remember that slightly sweaty but affable guy you sat next to at …

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5 ways Google delivers winning World Cup results

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If you can’t watch every game live, you may be spending a lot of time surreptitiously tuning into the World Cup via search. Google serves up a clean, selective summary on the search results page above the organic news and web links. A search today for “France World Cup” yielded the interface below on desktop …

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CIA’s epic first tweet

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How to tweet (brilliantly) as a decidedly un-B2C brand

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Summer reading picks

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With Memorial Day and Harvard’s commencement in the rear view mirror and temperatures in Boston threatening to stay over 50º F, it’s time to start thinking about summer reading. Not a lot slows down at work, but I invariably put together an overly-ambitious summer reading list. This year, I’ll try get through at least five …

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Next gen mobile: your app data finds you

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The news industry is still struggling with the shift to digital, as the leaked New York Times innovation report underscores. Apart from new required competencies like video, data visualization, and analytics that digital transformation demands, there is a similar tectonic shift in reader (user) expectation. News has gone from being a canonical resource that people …

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Multi-generational takes on tech

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What will technology creation and use look like as the early adopter population ages? How can existing baby boomers — the pig in the python — contribute to and engage with the new tech economy? How can older adults keep up with younger generations in an increasingly digital, social, and mobile world? The Washington Post …

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How to use Twitter correctly

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Twitter is dead — user growth is flat, its stock this week tumbled below the $40 mark, and the Atlantic has delivered a wistful eulogy. But just in time for the wake, here’s a handy guide to excruciatingly correct Twitter usage, kicked off by the team at bowery.io:  

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The promise and reality of collaborative culture

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The promise of computer-led collaboration long pre-dates the late 1990s commercial internet. Earlier that decade, the potential for enterprise efficiency and growth through content sharing among expanded internal networks led to the creation of knowledge management initiatives. The principles behind the initiatives were laudable — improve access to expertise across silos, facilitate innovation, and reduce …

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3 truths and a lie, career edition

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I’ve titled this talk three truths and a lie, based on a game often used as an icebreaker. You share four things about yourself — three are true, and one, intuitively enough, is a lie. The goal is to guess which is which. If you ever play the game with me, watch for the one …

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