Friday 5 — 3.17.2017

Friday 5 — 3.17.2017

John Maeda and team released the 2017 Design in Tech report. Observations include lessons from Chinese design tech principles and practices; the value of inclusive design; and writing as a must-have skill. The early promise of social media as proxy for inclination to purchase has not been realized. HBR explores the marketing value of social media, and highlights ways marketers can gain customer intelligence and make the most […]

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Friday 5 — 10.21.2016

Friday 5 — 10.21.2016

The Harvard Business Review launched a Slack bot to deliver insights from more than 200 best-practice articles, neatly chunked into do’s and don’ts (an editorial feat I don’t envy.) The bot will send you daily articles, and serves up related case and article links. What are the ethics around creating ever more addictive new digital experiences? The Atlantic explores the role of moral integrity in software design. And if you’re […]

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Friday 5 — 8.19.2016

Friday 5 — 8.19.2016

Google Duo, a clean, simple mobile video calling (and soon, audio calling) app launched this week to take on Facetime. The jury is still out whether its simplicity will carry the day, or it will become the latest failed Google social tool (Buzz, Wave, Plus). Here’s a UX secret that will ruin apps for you: artificial waiting time. Facebook and other online services are delivering services […]

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Friday 5 — 1.29.2016

Friday 5 — 1.29.2016

Snapchat is targeting users over 35, but it’s not the most intuitive interface for people familiar with platforms like Facebook on a desktop. Now the service is making it easier for users to find one another with the ability to share your user name. Need more of a primer? The Wall Street Journal explains everything you ever wanted to know about Snapchat and were afraid to ask. [paywall] […]

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Friday 5 — 7.3.2015

Friday 5 — 7.3.2015

What does the White House’s new photography policy tell us about the opportunity for brand building? Read my new piece over at Harvard Business Review on the visual web’s latest victory: the White House selfie. How does do Americans’ internet access and usage correlate with age? Pew has released a new report on Americans’ internet access 2000-2015. Notable findings include that a clear majority of 58% […]

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Four Ways to Scale Digital Capabilities Beyond Your Team

Four Ways to Scale Digital Capabilities Beyond Your Team

Posted over at Harvard Business Review blog network: Digital today is part of everyone’s job — and many enterprise organizations are adopting strategic mobile, social, and cloud initiatives to educate and empower employees. But these organizations still face a daunting challenge in distributing digital expertise: how do you develop digital competency more broadly across a large organization?

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Five Mistakes to Avoid When Managing Digital Teams

Five Mistakes to Avoid When Managing Digital Teams

What’s the best way to tackle management of digital teams to keep engagement and output high? I’ve been through two Internet booms and busts in corporations, nonprofits, and startups — so I’ve made plenty of management mistakes by commission and by proxy. Posted over at Harvard Business Review, five common mistakes I’ve seen or made myself.

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How to Build a High-Performing Digital Team

How to Build a High-Performing Digital Team

Organizational development is hard — and new digital capabilities require some new mindsets and skillsets. Posted over at Harvard Business Review blog network: six attributes to consider when sourcing talent for a high-performing digital team.

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Social sector must embrace risk

For social impact organizations to scale in the same way entrepreneurial tech companies do, investors need to increase their tolerance for non-moral failure. They need to foster a culture of innovation and risk-taking. … Most importantly we have to stop pumping support into struggling ventures because we are afraid to see them fail and be prepared to back again those who have learned from their […]

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Are effective school behaviors harming women in the workplace?

Do Women Need to Realize that Work Isn’t School? Whitney Johnson and Tara Mohr point out in HBR that behaviors that enable young women to excel in school may serve them less well in the workplace. Johnson and Mohr argue, and I agree, that all employees and particularly women need to become more comfortable with behaviors like questioning authority, embracing improvisation, and engaging in self-promotion. […]

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