Month: October 2013

  • Grokking Google+

    It’s hard to grok Google+. On the one hand, since January 2013 Google+ user numbers have made it the undisputed second largest social network. In a similar vein, Mashable just published a breathless Google+ for beginners how-to that calls it “an intriguing network for all users.”

    social media referrals by network

    On the other hand, web traffic referrals from Google+ are down. Way down, if this recent Shareaholic report is anywhere near accurate. And web traffic sent is a good indicator of the volume of content that users are actively sharing on Google+. Image-rich social sites like Facebook and Pinterest are leading the pack.

    The Google+ user experience make it seem more like a loosely-tied set of features than a cohesive network or service. Sometimes this lack of clarity evokes privacy concerns. The Google+ personalization of www.google.com on your birthday is one relatively benign example. The brand you’ve come to think of as your private search tool is surfacing your own information in a way that it’s easy to mistake as public to all.

    birthday doodle

    More disconcertingly, Google+ seems to automatically display birthdays of Google+ “friends” through the Android browser. The experience below led a colleague to ask, “How did you buy screen space on my phone?”

    Android screenshot

    Perhaps it’s more useful to think of Google+ not as a Facebook or Twitter competitor, but as something entirely different. Charles Arthur in the Guardian described Google+ as the Matrix, “an invisible overlay between you and the web, which watches what you’re doing and logs it and stores that away for future reference.” Sure, there are some compelling social network features, like Hangouts. But in the end, you’re serving up your data in return for getting a suite of services like email and search, and only an occasional, visible glitch will remind you of the Matrix. Given the deep embedding of Google service in many of our lives, it’s a tough tradeoff to walk away from.

  • Friday 5 — 10.25.2013

    Friday 5 — 10.25.2013

    1. For a number of years instinct and analytics have been telling us that photos are effective in social posts. That hypothesis seems validated by this week’s confirmation of Facebook and Pinterest domination of web referrals, with the former putting heavy emphasis on images in the newsfeed and the latter a nexus for image curation.
    2. In an entirely related vote of confidence for the visual web, Pinterest has raised another $225 million. Pinterest is developing a global strategy, with more than a dozen country managers slated to be hired this year.
    3. LinkedIn is going long on the mobile use case, rolling out a new iPad app and the compelling LinkedIn intro email feature. LinkedIn intro aims to provide color and context to your mobile email by surfacing relevant LinkedIn info about the sender.
    4. Facebook is home to the accidental news consumer — most users come for other reasons, but many end up seeing the news. An important finding is that younger people who are far less intentional about going to news outlets are consuming news via the social network.
    5. Wikipedia remains an invaluable news source — but how is it developing and replenishing its stable of editors? Unlike the rest of the web, which has become more global and female content creators, Wikipedia’s skew toward technical, Western, and male-dominated subject matter has persisted. Does this limited pool ensure Wikipedia’s decline?

    Weekend fun: Eight million people have already watched this toddler in his Halloween costume, but in case you’d like some inspiration for your own …

    Every Friday, find five, highly subjective links about compelling technologies, emerging trends, and interesting ideas that affect how we live and work digitally.

  • Tale of a social media meme

    It is a truth universally acknowledged that a person in possession of a social media account will eventually have a regrettable public post. Certainly, that’s the assumption of 59% of teen social media users who have deleted or edited something they posted in the past. Adults are not immune to social media remorse: 74% of 18-34 year olds claim to have removed social media posts for fear of career detriment. Privacy settings may mitigate the risk, but don’t eradicate it entirely.

    In the spirit of the Roving Typist’s I Am An Object of Internet Ridicule, Ask Me Anything, I offer up a personal story of a Facebook post gone viral.

    Nearly a year ago, my then-18-year-old son went on a three-month backpacking trip with NOLS. Upon his return to Wyoming, he shared this unfortunate selfie of his newly hirsute self on Facebook:

    beard reddit

    I couldn’t resist commenting, “Shave, or we’re changing the locks. Love, Mom.” A friend of his quickly shared both the photo and the exchange to Reddit. Sure, the names were lightly redacted, but the profile photo matches mine on Twitter. Within a couple of hours, an enterprising Harvard College junior — let’s call him Zach, because that’s his name — posted this:

    beard tweet

    So, less than a day for a theoretically private comment to travel from Facebook to Reddit to Twitter. I posted quickly on Reddit to implore the Redditors with pitchforks not to show up at the door, and assumed it would be an amusing anecdote about social media and the futility of privacy settings for a couple of weeks.

    unconditional loveTen months later, it’s a minor meme that wouldn’t die. Cheezburger. Fark. Failbook. Runt of the Web. New captions emerge: “Positive Family Interaction,” “On Facebook, Sometimes You Win and Sometimes You Lose,” or, my personal favorite, “A Mom’s Unconditional Love.” The beard meme surfaces often enough that in the past month it’s surfaced at a staff meeting and a nonprofit event in D.C.

    So, what lessons can we learn from all this? Like the recent New York Times article on mugshot extortion and editorial on revenge porn, it’s a vivid reminder that images uploaded in any context can persist on the web, and take on nefarious or amusing lives of their own. Secondly, nothing you post to a social network is truly private whatever your settings, so always presume a scenario where your post turns up on your boss’ desk. And finally, parenting is all about compromise:

    goatee

     

  • Friday 5 — 10.18.2013

    Friday 5 — 10.18.2013

    1. ngram social network wildcardGoogle Ngram Viewer allows you to search and plot words appearing in books from 1800-2008 — and has just rolled out some new features. The new wildcard feature allows you to find which words appear alongside others. Above, I’ve plotted which noun appears most frequently after “social network.” From about 1990 on, the answer is “analysis” as mapping social connections becomes more an established internet-era discipline.
    2. Facebook announced that teens 13-17 will have the ability to share posts publicly, as they do on platforms like Twitter. Unlike Twitter, Facebook has a real names policy that may result in more real world consequences for teens.
    3. Lots of high stakes digital project failures in the media this week, from the heavily covered healthcare.gov to the buggy first release of the college admissions Common App. These projects are complex, with data and system integration challenges, multiple stakeholders, and large, public constituencies.
    4. When do Americans use mobile apps? News app usage peaks around 7am, while entertainment and games get big at 9 pm. And it turns out we’re surprisingly heavy consumers of mobile apps throughout the weekend.
    5. As the world goes mobile, so does YouTube. Mobile on Youtube is now 40% of all video views from 25%  in 2012 and 6% in 2011. Starting in November, an upcoming YouTube mobile release will allow users to save and watch videos offline.

    Weekend fun: Conquer your acrophobia and bring Peg Man down to Earth by playing Map Dive.

    Every Friday, find five, highly subjective links about compelling technologies, emerging trends, and interesting ideas that affect how we live and work digitally.

  • Mastering digital project momentum

    post-itsWhat are the factors that make a digital project take off and gather momentum—or drop like a stone?

    We’ve all been in kickoff meetings for large-scale web projects. People show up bright-eyed and well-intentioned, ready to take part in a brainstorm led by someone with fashionable glasses. Colorful sticky notes and Sharpie fumes create an atmosphere of endless possibility. And by and large, that’s a good thing—kickoffs are a reasonable way to assemble a team and get everyone aligned. But once people leave the headiness of the room, I’ve seen many projects become far more complex and less orderly.

    How does that happen, and how can you, as a digital leader, strive to prevent it? Read the full article over at A List Apart.

    Photo credit: Jay Peg

     

  • Friday 5 — 10.11.2013

    Friday 5 — 10.11.2013

    1. Social media study word cloudHow do the words we use segment us by personality, gender, and age? An open vocabulary study of over 700 million Facebook posts by 75,000 volunteers provides a range of insights into attributes associated with language use. As the word cloud shows, men use profanity and talk about xbox far more than women on the social network.
    2. Direct messaging, long the neglected stepchild of the Twitter user experience, are about to get a lift with experimental new feature @eventparrot. Follow the account and it will direct message you with personalized breaking news, defined as news items noticed by the people you pay attention to.
    3. GigaOm posits why app-based tablet magazines are a failure, despite a few notable exceptions. Paid individual magazines titles continue to draw only a very small market. The desire to create the bespoke apps seems to stem, as one commenter put it, from an obsessive need for control of font and layout rather than a more sensible embrace of the messy, social open web.
    4. Perhaps the other end of the continuum of perfection and permanence is analog and ephemeral, like the live performances of Pop Up Magazine. As many of us relentlessly record and document, a new niche emerges for a live 100-minute show, where nothing goes online or is recorded.
    5. 91% of US adults own a cell phone today, and 41% of them use it to watch video. Pew’s latest report on online video shows continued growth not only in consumption, where comedy and education videos lead the pack, but an increase in adults posting video online to 31% from 14% in 2009. A full 35% of those video posters harbor hopes of their video going viral.

    Weekend fun: fancy a little telekinetic rage with your coffee?

    Every Friday, find five, highly subjective links about compelling technologies, emerging trends, and interesting ideas that affect how we live and work digitally.

  • Friday 5 — 10.04.2013

    Friday 5 — 10.04.2013

    bitly realtime media

    1. Have fun playing with bitly’s new Real Time Media Map, which visualizes how content from different media outlets is being consumed across the U.S. As you can see from the drilldown above, we read a lot of The Onion here in Massachusetts.
    2. Next week Google Analytics opens its free, online Analytics Academy. Another example of MOOCs as the new marketing — and a great opportunity for anyone in digital looking to develop skills in a fast-growing segment.
    3. Snapchat shifts focus from the fleeting to a full 24-hour window with its move into Snapchat Stories. Users can now construct chains of moments into stories which expire after a day.
    4. Group messaging service What’sApp is being billed as another great threat to Facebook. Like WeChat, the service has strongholds in multiple markets outside the U.S.
    5. Twitter disclosed its IPO plans to raise $1 billion revealing both lower than anticipated revenue, and 218 million active users/month. Most significantly, 65% of advertising revenue is now from mobile.

    Every Friday, find five, highly subjective links about compelling technologies, emerging trends, and interesting ideas that affect how we live and work digitally. Please let me know what I’ve missed in the comments below.

  • Why digital is bigger than the screen

    Why digital is bigger than the screen

    Arduino hack: light sensor programmed to indicate light level usng 3 LEDs“Digital is bigger than the screen,” says Zach Dunn, who co-founded digital experience company One Mighty Roar with his brother, Sam. [tweetable]We can already see how digital experiences are transcending the screen[/tweetable], from ubiquitous FitBits and Jawbones to emerging Google Glass to Evernote’s move into Moleskine and PostIts. Arduino experiments are everywhere, with Intel today announcing its entry into the maker movement via Galileo. Cisco predicts that by 2020, there will be 9.4 internet-enabled devices per person, and has even launched a connections counter to track the rise of the so-called Internet of Things.

    “Internet of Things” is a bit of a misnomer. [tweetable]Ideally as more interactions become internet-enabled, the device as a clunky intermediary will reduce in importance[/tweetable]. Private home automation is an easier first frontier. If a wearable sensor can tell my house I am home, turning on the lights and turning up the heat are straightforward. Companies like Withings have established home markets with a number of smart devices from scales to blood pressure monitors. Users track their own personal health data, and can opt into more public sharing for motivation and support.

    In public spaces, internet-enabled interactions raise security and privacy concerns, but provide opportunities as well as solutions to longstanding problems. Three ideas to consider for physical campuses of any kind:

    1. Immersive experiences: Imagine a person picking up a signifying object (example: a gavel for the law school), and interact with it to summon up an immersive digital experience. Images, video, and sound can create this experience in a setting as dramatic as a whitewashed room (museums, take note) or in a smaller surround-sound booth setting.
    2. Traffic management: The ability to measure opted-in wearable devices crossing a threshold would improve campus foot traffic management. This could improve wait times at a fitness center or limit time spent in lines at popular food trucks; wearable devices on the alert recipients to could be customized to preference (elliptical, taco truck) in either case.
    3. Serendipity creation: At a networking event, how do you find the three-five people most interesting for you to meet? There are analog attempts to solve this problem: events like WebInno provide colored nametag stickers if you are hiring or looking for a job. And skilled superconnectors like Peter Boyce (who pointed me to One Mighty Roar) will always be relevant. But what other personal metadata might spark valuable conversations? Imagine an opt-in system where people’s professional and personal interests display above them, and alert others to proximity of those with similar interest. Might it be possible to create or even just enable serendipity?

    Much of this is technically possible, if not yet robust. And the structural lag in both social norms and privacy policies remains enormous. While you may not yet feel the need for your own Internet of Conference Tables, consider the opportunities as internet-enabled interactions through devices come to private and public spaces.

    Photo credit: mozillaeu

  • Try it: 3 ways to use your Twitter archive

    Try it: 3 ways to use your Twitter archive

    Twitter users age over timeIn the past 7.5 years Twitter has gone from novelty to newsmaker. Today, Twitter boasts 200M monthly users and over 170B tweets sent with particularly strong growth in the coveted 18-29 demographic.

    If you’re a Twitter user and curious to delve into your past (even though you may regret some of what you’ve shared), Twitter allows users to download all past tweets. To access your own Twitter archive, go to the gear icon top right, click on settings, and scroll to the bottom of the page. A link will be emailed to you where you can download the zip file, but note that Twitter prevents you from downloading too frequently.

    [tweetable hashtags=”#twitter”]Three things to try with your Twitter archive [/tweetable]:

    1. Twitter archiveView tweet volume and navigate by month. For me, tweet frequency corresponds with conference attendance and making new connections. My archive shows the year I skipped SXSW with a far lower tweet volume in March. Click through tweets by month to see what’s going on in your high or low volume outliers.
    2. Search for the terms you mention in your bio. Unless you’re wonderfully creative, your Twitter bio is probably the best indicator to followers of what you tweet about. My bio references social and mobile technology and Arsenal Football Club. A search of my Twitter archive shows 659 references of social, 361 mentions of mobile, yet only 65 mentions of Arsenal, showing that there’s room to grow as a fan!
    3. Play with the data in the csv. In addition to the clean interface you get when clicking on index.html in the zip file, Twitter provides both JSON and csv files. A non-technical user can download the csv and sort the data in a variety of ways. One way to visualize the topics you tweet about is to download the csv, pull the text of all your tweets, and then plug them into Wordle, as I have below:

    twitter text