Tagprediction

2013 prediction: the human-technology bologna sandwich

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The biggest trend in 2013 will be a business process shift to what I elegantly deem the “bologna sandwich model” of humans and machines. That means: this will be the year organizations figure out how to use employees not to replace technology (“Would someone please go find and count those Twitter mentions?”) but to envision and interpret it. In the bologna sandwich model, the people...

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