Blog

  • What new leadership looks like

    Last week I was lucky to hear two fascinating talks: from Bill George, HBS prof and author of True North, and Wael Ghonim, the Google employee and internet activist who energized pro-democracy demonstrations in Egypt just over a year ago.

    The theme that emerged for me was distributed leadership. George spoke about IBM’s collaborative organizational structure and shifting definition of leadership. In a workforce of 440,000 employees, he described IBM as cultivating 40,000 of them for some kind of leadership role. Ghonim focused on current and future challenges for Egypt and pointed to the importance of the many “ordinary” young Egyptians in the uprising — while disavowing narratives that position him as the movement’s hierarchical leader. (Good NPR review of his book, Revolution 2.)

    The point about the death of command-and-control and emergence of new, global organizational models is not a new one. What was striking to me was two such different men with vastly different life experiences, both underscoring the imperative of reaching that conclusion.

  • From SOPA to Susan G. Komen to Superbowl

    Hard to believe that in fewer than three weeks, social media has been front and center on three major news headlines: the SOPA defeat, the Susan G. Komen (apparent) reversal on Planned Parenthood, and tonight’s Superbowl. The first two events mark social’s expanding role in leading and shaping public opinion; the Superbowl stands out as the moment when social was self evident enough that TV ads featured hashtags with no explanation. (I can remember being asked to provide explanatory copy for ads featuring the cryptic “www.lotus.com”  back in 1997.)

    We’ve come a long way from 2007 when tech pundits saw Twitter as “stupid and lame and small …  [and] real addictive

  • Weekend, unplugged

    Only kind of conflict resolution I’m interested in engaging in on a sunny Saturday afternoon…