Friday 5 — 5.27.2016

Friday 5 — 5.27.2016

Friday 5 is taking a break to go peer at people’s internet-enabled devices in 三门峡 and 西安 — neither of which I can pronounce, but Wikipedia can teach you. Back in time for Lionel Messi’s birthday, Friday, June 24. This UX reality check presents 14 hard truths about users. Most common mistakes I’ve seen (and committed) are ignoring the fact that users are in “doing mode” rather than reading your help […]

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Friday 5 — 5.20.2016

Friday 5 — 5.20.2016

  Bots won’t replace apps, better apps will. Read the entire post for insights on the limitations of the conversational user interface, including too many taps and lingering skeuomorphism in chat interaction design. 85% of Facebook video is watched without sound, which is why you’ll find savvy organizations posting videos like this, this, or this — all tell a compelling story with the audio off. Can you learn UX in a one-week course? Unlikely, […]

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Friday 5 — 5.13.2016

Friday 5 — 5.13.2016

  Findings from Artefact’s recent design maturity survey indicate that your chief design officer is not your savior. Other tactics, like training cross-disciplinary teams in design thinking, may have more impact than a single, high-profile hire. There’s not a lot I love more than a good digital playbook, and NYC has just released theirs. The interface is a little dramatic for my taste — does every principle really need a […]

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Friday 5 — 5.6.2016

Friday 5 — 5.6.2016

  Visual content is everywhere, and measurement and optimization are starting to catch up. Netflix already knows which pictures you’ll click on and why, and blogged some lessons learned — including the value of regional nuance, and of recognizable, polarizing characters. As a travel geek, I loved this compilation of 16 apps that will help you travel the world. Some tools, like Airbnb Live There, are geared toward a full-on […]

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